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Residential Internet
Commercial Internet
About Us
Network Status
Help & Support
- My Account
- Webmail
- FAQ
- Contact

Billing/Account

5

My web browser says, “your account is on administrative hold” when I try to go to a web page. What should I do?
How do I get a $50 referral credit?
I just made a payment, but I am still seeing the message that says, “your account is on administrative hold”. What should I do?
How do I setup my automatic payment?
Is my credit/debit card payment safe?

General Questions & Support

12

My web browser says, “your account is on administrative hold” when I try to go to a web page. What should I do?
How do I get a $50 referral credit?
What is the process for getting service installed?
Does the service support video streaming?
Can I have a static IP address?
I just made a payment, but I am still seeing the message that says, “your account is on administrative hold”. What should I do?
What does the “reset” button on my router do?
How do I find my wireless password?
How do I connect my cell phone to the internet?
What is wireless interference in my home?
What is a computer virus? How can I protect myself?
Can I use Magic Jack, Ooma, NetTalk, Vonage, or other VoIP services with All Points?

Wireless Internet Service

5

How is the wireless installation completed?
What does the antenna look like?
What is involved in the installation?
What is a POE/ Power Injector?
What is wireless interference in my home?

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Billing/Account

Billing/Account

My web browser says, “your account is on administrative hold” when I try to go to a web page. What should I do?
How do I get a $50 referral credit?
I just made a payment, but I am still seeing the message that says, “your account is on administrative hold”. What should I do?
How do I setup my automatic payment?
Is my credit/debit card payment safe?

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